I have been working with a Cruises Only agent for 2-3 years now, and when I made this booking online I thought I could then transfer it to him to handle going forward. However after I completed the booking he told me that he’d be happy to answer questions but that he could not take over the booking.This is not made clear in any way when one prices out a cruise on your website and then decides to book.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Travel options were easy to find and had sufficient information to make a good decision. Process is always simple and convenient.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Danielle Smith was very professional and easy to work with. She got all our needs taken care of and was very efficient. We were set for our next sailing as quickly as possible.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
It was very good. Steve had been on the ship and gave me some tips. Also helped me install the app and look at my points.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Julie Collins always does a great job helping us book cruises.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Things were clearly explained
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
First time cruise booking was given options when all my requirements were detailed. Harry Kroll was undoubtably experienced and concerned about my experience.
I have been working with a Cruises Only agent for 2-3 years now, and when I made this booking online I thought I could then transfer it to him to handle going forward. However after I completed the booking he told me that he’d be happy to answer questions but that he could not take over the booking.This is not made clear in any way when one prices out a cruise on your website and then decides to book.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Travel options were easy to find and had sufficient information to make a good decision. Process is always simple and convenient.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Danielle Smith was very professional and easy to work with. She got all our needs taken care of and was very efficient. We were set for our next sailing as quickly as possible.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
It was very good. Steve had been on the ship and gave me some tips. Also helped me install the app and look at my points.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Julie Collins always does a great job helping us book cruises.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
Things were clearly explained
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
First time cruise booking was given options when all my requirements were detailed. Harry Kroll was undoubtably experienced and concerned about my experience.