It was fine except I needed to change something and wasn’t able to the day after I booked
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
The Rep was really helpful. I had questions but she answered them patiently and politely. It was a satisfactory experience for me. Thank you
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
I have been working with Siobhan for several cruises over the last few years and she is always wonderful
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Linda is the absolute best!!!! Always helpful knowledgeable and a pleasure to talk to.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Liz was very helpful. Worked with cruise line to verify items. Pleasant, cheerful and all of that. Great experience
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Fallon Cheney is an awesome Cruise Agent! We have been using her for many yrs and we LOVE her. She knows exactly what our needs are when booking a cruise and she always finds us the best deals! We have recommended her to several family and friends!
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
My customer service representative was amazing. She was very knowledgeable as well as helpful.
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Sierra was wonderful! She was very knowledgeable and efficient. We enjoyed working with her .
Verified User
•
Jan 7, 2026
4.0/5
4.0/5
It was generally fine although the comment about an Open Bar was unclear/misleading.I would have also liked to have seen an option to cover the gratuities in advance.This is our first on NCL in over 35 years and, right now, I'm not terribly impressed with the fact that we could not make dinner reservations.We'll see if the cruise is worth it.
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Ashlee was great to deal with. Very nice and very informative. Excellent service but the star won't light up.
It was fine except I needed to change something and wasn’t able to the day after I booked
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
The Rep was really helpful. I had questions but she answered them patiently and politely. It was a satisfactory experience for me. Thank you
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
I have been working with Siobhan for several cruises over the last few years and she is always wonderful
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Linda is the absolute best!!!! Always helpful knowledgeable and a pleasure to talk to.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Liz was very helpful. Worked with cruise line to verify items. Pleasant, cheerful and all of that. Great experience
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Fallon Cheney is an awesome Cruise Agent! We have been using her for many yrs and we LOVE her. She knows exactly what our needs are when booking a cruise and she always finds us the best deals! We have recommended her to several family and friends!
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
My customer service representative was amazing. She was very knowledgeable as well as helpful.
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Sierra was wonderful! She was very knowledgeable and efficient. We enjoyed working with her .
Verified User
•
Jan 7, 2026
4.0/5
4.0/5
It was generally fine although the comment about an Open Bar was unclear/misleading.I would have also liked to have seen an option to cover the gratuities in advance.This is our first on NCL in over 35 years and, right now, I'm not terribly impressed with the fact that we could not make dinner reservations.We'll see if the cruise is worth it.
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Ashlee was great to deal with. Very nice and very informative. Excellent service but the star won't light up.