Our travel agent, Danielle Smith, is absolutely wonderful. She canceled one trip and booked another with speed and efficiency. We have referred many of our friends and family to her.

Danielle Smith has been our agent for more years than I can count and she has not changed her approach to Customer Service all of those years. If there was a rating higher than “Above and Beyond” she would get that every time. I can’t picture myself working with anyone else

Chelsea was fantastic, answered all my numerous questions, patiently waited on the system and refreshed her screen a lot to make sure I got the sought after balcony room that I saw come available online, and she ensured she selected the best deal with most bonus OBC and gifts cards for the room type.

Hope was very helpful and got us deals I was unaware of

I would have liked to see the itinerary throughout the process. I kept having to go back so I could remember what cities we were going to. Also, an explanation about disembarking would be helpful. If we are getting back at 12:30am, will we need to get off the ship then or wait until morning? Some things were unclear and I had quite a few questions about it.

The representative was great!

It's always a pleasure speaking to Maria Alfonso. She has been a stable staple in our cruising life since 2017.

Very friendly and knowledgeable awesome experience

The process was very efficient

Working with Kevin Davis is always a pleasure. He goes above and beyond every time