I successfully booked one cruise online then immediately proceeded to book another and after entering payment information I received a pop up alert saying an error occurred and that I needed to call a number. I called and got a solicitation for “a free medical alert device.” World Holding fee went through but I waited until the next day and my card was not charged so I called the cruises only number. Spoke to a representative named Sean and he was very pleasant but unable to explain what happened. He said the system showed the reservation was started but not completed due to payment. He proceeded to complete the booking. I asked to be sure that the double points were applied since that promotion ended the night before when I had tried to book .He said he had to request an adjustment for the rewards but wasn’t sure if it would be honored. I’ve always been very happy with cruises only and wait for this promotion to book. I will be very disappointed if this credit is not adjusted. Thank you.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Excellent experience
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Alberto was very helpful and easy to work with. I was able to book the cruise I wanted with no problems and at a good price.
Verified User
•
Jun 14, 2026
5.0/5
5.0/5
This is the 3rd cruise I’ve booked with Janet. Always professional, friendly, and works diligently to find the best vacation for my dates and budget.
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
We have worked with Barbara for years and she is always excellent.
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Katie was amazing in helping us find the right cruise for your family. She is very knowledgeable and has a great sense of humor. This is the 2nd cruise we booked with Katie and will do it again.
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Very easy and you can do all types of examples for the cruise type.
I successfully booked one cruise online then immediately proceeded to book another and after entering payment information I received a pop up alert saying an error occurred and that I needed to call a number. I called and got a solicitation for “a free medical alert device.” World Holding fee went through but I waited until the next day and my card was not charged so I called the cruises only number. Spoke to a representative named Sean and he was very pleasant but unable to explain what happened. He said the system showed the reservation was started but not completed due to payment. He proceeded to complete the booking. I asked to be sure that the double points were applied since that promotion ended the night before when I had tried to book .He said he had to request an adjustment for the rewards but wasn’t sure if it would be honored. I’ve always been very happy with cruises only and wait for this promotion to book. I will be very disappointed if this credit is not adjusted. Thank you.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Excellent experience
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Alberto was very helpful and easy to work with. I was able to book the cruise I wanted with no problems and at a good price.
Verified User
•
Jun 14, 2026
5.0/5
5.0/5
This is the 3rd cruise I’ve booked with Janet. Always professional, friendly, and works diligently to find the best vacation for my dates and budget.
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
We have worked with Barbara for years and she is always excellent.
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Katie was amazing in helping us find the right cruise for your family. She is very knowledgeable and has a great sense of humor. This is the 2nd cruise we booked with Katie and will do it again.
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Very easy and you can do all types of examples for the cruise type.