We always book through Connor cross he's always helpful answers all of our questions solves all the problems that come up and it makes the experience pleasant
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Brittany was very knowledgeable and accommodating!
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Great
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Easy and efficient. Great customer service and love the extra perks!
Verified User
•
Mar 3, 2026
2.0/5
2.0/5
the rep could not answer basic questions like "is the room an infinity room". She could not send an copy of the reservation before we paid.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
very pleasant , my first cruise and i feel very informed and vip
Verified User
•
Mar 3, 2026
4.0/5
4.0/5
Trying to update my email address on file was not easy. Waiting to see if I will still get my loyalty bonus for these trips.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Everything was clearly explained. In a curtesy manner
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Smooth, and easy to understand, nothing hidden.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
It was quick & easy but I don’t see where it shows free gratuities
We always book through Connor cross he's always helpful answers all of our questions solves all the problems that come up and it makes the experience pleasant
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Brittany was very knowledgeable and accommodating!
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Great
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Easy and efficient. Great customer service and love the extra perks!
Verified User
•
Mar 3, 2026
2.0/5
2.0/5
the rep could not answer basic questions like "is the room an infinity room". She could not send an copy of the reservation before we paid.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
very pleasant , my first cruise and i feel very informed and vip
Verified User
•
Mar 3, 2026
4.0/5
4.0/5
Trying to update my email address on file was not easy. Waiting to see if I will still get my loyalty bonus for these trips.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Everything was clearly explained. In a curtesy manner
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Smooth, and easy to understand, nothing hidden.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
It was quick & easy but I don’t see where it shows free gratuities