Mary Gene de la Cruz is the best representative. She’s wonderful
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Agent was very friendly and accommodating
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Diane Puckett has taken care of us in the most professional and personal way always! Would never use anyone else
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
We originally booked this cruise on the ship, during our previous cruise. Not sure why or how "World Travel Holdings" ended up being listed as "Travel Agent", and when I called to make a final payment, "cruisesonly" added a $25 processing fee on top of my remaining balance that I needed to pay to MCS. Not what I expected since we actually booked directly with MSC.Also, cruisesonly is now charging more for travel protection compare to MSC travel protection option. Long term, I see less and less benefits of using cruisesonly as my travel agent as I'm now getting a better deal directly from the cruise company.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
David is always so helpful!
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Friendly, knowledgeable people.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
have not been on to many cruises so , i really didnt know much , but with elle;s help she guided me , so, i would be sure to keep her and perhaps show her how much your company appreciates her,
Mary Gene de la Cruz is the best representative. She’s wonderful
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Agent was very friendly and accommodating
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Diane Puckett has taken care of us in the most professional and personal way always! Would never use anyone else
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
We originally booked this cruise on the ship, during our previous cruise. Not sure why or how "World Travel Holdings" ended up being listed as "Travel Agent", and when I called to make a final payment, "cruisesonly" added a $25 processing fee on top of my remaining balance that I needed to pay to MCS. Not what I expected since we actually booked directly with MSC.Also, cruisesonly is now charging more for travel protection compare to MSC travel protection option. Long term, I see less and less benefits of using cruisesonly as my travel agent as I'm now getting a better deal directly from the cruise company.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
David is always so helpful!
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Friendly, knowledgeable people.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
have not been on to many cruises so , i really didnt know much , but with elle;s help she guided me , so, i would be sure to keep her and perhaps show her how much your company appreciates her,