No issues. Facility was well kept. Staff was always present when they were needed. No issues getting in or out.

Was not told I had to purchase one of their locks, which was an additional $20. Was not told I needed to provide a copy of my renters insurance in order to complete the move in, was only asked if I had any. There are only 2 carts for people to use to move in and every time you enter you have to input your code, kind of hard to do sometimes depending on what you are moving. Staff was mostly nice and place is pretty clean.

they were very kind in the way they answered questines.

The unit is overpriced. There's no lights in it, or outside of it pointed inward. The lock requirement is absurd, being forced to pay for a proprietary lock, despite the units having the ability to accommodate padlocks, but not being allowed to use one. In addition to being forced to use a proprietary lock, I was not able to be refunded for it upon moving out. The only doors that allowed access to the floor that my storage unit was on were often very slow and on one occasion not functional. The elevator on the only occasion that I needed it was also not functional. The parking lot was not plowed in the winter. It is also very rough, full of potholes covered in gravel and generally what I would consider an unimproved surface.

Office staff was extremely helpful in setting up the account and even more helpful when we turned in our keys. Very clean facility. Easy to access.

Customer service

First time using Cube..I was very impressed by Anthony who works at front desk..when I say he went above and beyond to help me and accommodate my needs I mean it...he was one of the the kindest most helpful employees in a company I've ever worked with ...your building was immaculate and it was so helpful that you supplied a rolling crate to help with getting my things to the storage unit..I will update as months go on as to prices staying the same and still am as happy as I am now!

Good clean

It's very clean and customer service was great

Na