I moved in and was contacted by their representative that they needed my unit for something for their business that I need to find another unit. They did not have a unit the size I needed so I ended up moving out paying an extra expense to move out. I tried to contact them numerous times to let them know that I moved out but never got anybody to answer or return my phone call. I was badgered by your company that I owed for rent in a unit that I didn’t have anymore, for months. The management for your storage unit should be fired and replaced immediately.. I even thought about filing a suit for harassment. I will never do business with your company again nor will I even consider recommending you to any of my friends or family..
Verified User
•
Dec 5, 2025
1.0/5
1.0/5
I do not have access to my storage unit.
Verified User
•
Nov 14, 2025
2.0/5
2.0/5
The communication and administrative support was nonexistent/terrible. I cannot even count how many time times I've had to repeat the same message to your staff, only to repeat it again 30-60 days later. Emails, voicemails and texts go unresponded to. The area/district manager or regional manager is unresponsive. No one is ever at the location office nor the one they claim to be at, a couple miles down the street. very poorly ran company from an operations standpoint. Actual facility is rundown. Prices are high. Literally rented a unit 100 sq. ft. larger, temperature controlled, 24 hour live feed cameras and access for $275. per month less, not sitting in the ghetto.
I moved in and was contacted by their representative that they needed my unit for something for their business that I need to find another unit. They did not have a unit the size I needed so I ended up moving out paying an extra expense to move out. I tried to contact them numerous times to let them know that I moved out but never got anybody to answer or return my phone call. I was badgered by your company that I owed for rent in a unit that I didn’t have anymore, for months. The management for your storage unit should be fired and replaced immediately.. I even thought about filing a suit for harassment. I will never do business with your company again nor will I even consider recommending you to any of my friends or family..
Verified User
•
Dec 5, 2025
1.0/5
1.0/5
I do not have access to my storage unit.
Verified User
•
Nov 14, 2025
2.0/5
2.0/5
The communication and administrative support was nonexistent/terrible. I cannot even count how many time times I've had to repeat the same message to your staff, only to repeat it again 30-60 days later. Emails, voicemails and texts go unresponded to. The area/district manager or regional manager is unresponsive. No one is ever at the location office nor the one they claim to be at, a couple miles down the street. very poorly ran company from an operations standpoint. Actual facility is rundown. Prices are high. Literally rented a unit 100 sq. ft. larger, temperature controlled, 24 hour live feed cameras and access for $275. per month less, not sitting in the ghetto.