Lack of communication

the first night I was there I got locked in lost track of time did not have a phone on me to call the emergency number. i slept in my storage till morning when i was woke up by banging on the door the lady said my lease was terminated i explained to her the situation she didn't want to hear it. The night I was there you can hear people all through the night in the yard????? The place is so dirty the dumpster is over full trash everywhere

Because you're stamp as ignorant, and your security is shit.And you got people living in your fucking storage units who are stealing from other people that you're supposed to be protecting that from happening when they're shit is in your storage units , you're fucking joke

Stephanie, associate Montgomery NE location. great customer services, out going, drove me to storage unit, and knowledgeable on types of locks best use for the unit.

Very easy to obtain great location

My Unit was broken into and the front desk seemed not one bit concerned!!

Service and price were wonderful but lock was janky and difficult to open, even when replaced with a new one.

because the facilities are non-secure and your customer service is horrible I rented for you guys for about 10 years total and I will never do whatever again no recommend you guys ever again

Mindy was amazing and made the process easy

The close out was not done properly, and I was being charged three months after I left my storage unit