Overall, the experience was easy and pleasant.

My space was broken into during my stay there. Security is questionable. Customer service was extremely poor. Employees were either absent or unresponsive. I sent two emails and left two phone messages that I had vacated my and was still charged for another month. This was eventually rectified. Also, monthly fee was increased to 160 dollars but it was only around 100 dollars a couple of years ago.

Pros: Convenient location, Well maintained/secure, Good hours of operation, Friendly staff. Cons: Teaser pricing followed by steep increase

The service was excellent, an the storage was very clean an well kept.An that Iit was very well maintain.

Online rental setup was a breeze; however, there were a couple glitches on actual move-in that could stand improvement. The unit I rented was locked up (by facility, not another renter) on my move-in date and the access code didn't conform to the [unit number+last 4 of phone] which added an unnecessary extra 45 minutes to the move-in. That said, after those problems were resolved, the experience has been stellar.

Easy access and professional employees

Property taken care of, always courteous and helpful!

Rey easy to work with

Too expensive!!!!Worst customer service ever!! This is the only business on my autopay list that never seems to get my monthly payment, especially in the last 2/3 years!!!!

great pick up and drop offneed to fix app- it said it was dropped off at a different location, but your worker saw on his end it was correct address. my end, stated different place.