Online rental setup was a breeze; however, there were a couple glitches on actual move-in that could stand improvement. The unit I rented was locked up (by facility, not another renter) on my move-in date and the access code didn't conform to the [unit number+last 4 of phone] which added an unnecessary extra 45 minutes to the move-in. That said, after those problems were resolved, the experience has been stellar.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Easy access and professional employees
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Property taken care of, always courteous and helpful!
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Rey easy to work with
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Too expensive!!!!Worst customer service ever!! This is the only business on my autopay list that never seems to get my monthly payment, especially in the last 2/3 years!!!!
Verified User
•
Dec 28, 2025
3.0/5
3.0/5
great pick up and drop offneed to fix app- it said it was dropped off at a different location, but your worker saw on his end it was correct address. my end, stated different place.
Verified User
•
Dec 26, 2025
1.0/5
1.0/5
Price way to high. I was so discouraged when our payments jumped in very high increments. I hadn't been able to get into account online in over 2 years. And then to have over 1200 dollars of stuff ruined by getting wet.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Convivence
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
Everything perfect
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Helpful and friendly staff. Clean well maintained units.
Online rental setup was a breeze; however, there were a couple glitches on actual move-in that could stand improvement. The unit I rented was locked up (by facility, not another renter) on my move-in date and the access code didn't conform to the [unit number+last 4 of phone] which added an unnecessary extra 45 minutes to the move-in. That said, after those problems were resolved, the experience has been stellar.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Easy access and professional employees
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Property taken care of, always courteous and helpful!
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Rey easy to work with
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Too expensive!!!!Worst customer service ever!! This is the only business on my autopay list that never seems to get my monthly payment, especially in the last 2/3 years!!!!
Verified User
•
Dec 28, 2025
3.0/5
3.0/5
great pick up and drop offneed to fix app- it said it was dropped off at a different location, but your worker saw on his end it was correct address. my end, stated different place.
Verified User
•
Dec 26, 2025
1.0/5
1.0/5
Price way to high. I was so discouraged when our payments jumped in very high increments. I hadn't been able to get into account online in over 2 years. And then to have over 1200 dollars of stuff ruined by getting wet.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Convivence
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
Everything perfect
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Helpful and friendly staff. Clean well maintained units.