Angelo at the Girard Blvd in Albuquerque gave us exemplary service, so this low score has nothing to do with him. I would give him a ten out of ten for service.The low score is because our CubeSmart-purchased lock was cut off our storage unit by the thieves who notched out the latch. Apparently, the locks have gotten secure enough that now thieves cut through the subpar latch that CubeSmart installs on the doors. Also, we seemingly aren't the only victims because I saw a few other storage units with the same latch damage. If CubeSmart requires/strongly advises such good locks, the latch security should match.
Verified User
•
May 23, 2026
5.0/5
5.0/5
Great customer service and clean space. No concerns.
Verified User
•
May 16, 2026
5.0/5
5.0/5
Excellent customer service! Angelo helped me find the right size for my exact needs. He gave me the time to move everything over to the new unit.
Verified User
•
May 14, 2026
5.0/5
5.0/5
Angelo was awesome! He helped me move to a different unit that is perfect for my needs. He went above and beyond my expectations. I had a limited amount of time to move and he respected that.
Verified User
•
May 13, 2026
5.0/5
5.0/5
Because I thought you where very good and very helpful and kind. And worked with me
Verified User
•
May 12, 2026
5.0/5
5.0/5
Awesome service!
Verified User
•
May 4, 2026
5.0/5
5.0/5
Staff is great and my unit was clean.
Verified User
•
May 4, 2026
5.0/5
5.0/5
customer service the person at the front desk was excellent and made me want to rent from you guys
Verified User
•
Apr 28, 2026
4.0/5
4.0/5
The young man in the office was exceptionally helpful and we appreciated all the hard work he puts in.
Angelo at the Girard Blvd in Albuquerque gave us exemplary service, so this low score has nothing to do with him. I would give him a ten out of ten for service.The low score is because our CubeSmart-purchased lock was cut off our storage unit by the thieves who notched out the latch. Apparently, the locks have gotten secure enough that now thieves cut through the subpar latch that CubeSmart installs on the doors. Also, we seemingly aren't the only victims because I saw a few other storage units with the same latch damage. If CubeSmart requires/strongly advises such good locks, the latch security should match.
Verified User
•
May 23, 2026
5.0/5
5.0/5
Great customer service and clean space. No concerns.
Verified User
•
May 16, 2026
5.0/5
5.0/5
Excellent customer service! Angelo helped me find the right size for my exact needs. He gave me the time to move everything over to the new unit.
Verified User
•
May 14, 2026
5.0/5
5.0/5
Angelo was awesome! He helped me move to a different unit that is perfect for my needs. He went above and beyond my expectations. I had a limited amount of time to move and he respected that.
Verified User
•
May 13, 2026
5.0/5
5.0/5
Because I thought you where very good and very helpful and kind. And worked with me
Verified User
•
May 12, 2026
5.0/5
5.0/5
Awesome service!
Verified User
•
May 4, 2026
5.0/5
5.0/5
Staff is great and my unit was clean.
Verified User
•
May 4, 2026
5.0/5
5.0/5
customer service the person at the front desk was excellent and made me want to rent from you guys
Verified User
•
Apr 28, 2026
4.0/5
4.0/5
The young man in the office was exceptionally helpful and we appreciated all the hard work he puts in.