Ok

Overall great service etc..Just price going up..

No, I will not recommend this location to anyone because of how quickly I was interrupted. When asking if I could get military discount either back tracked for last month or even this month, since this was my military move and I was told I’d receive it once I showed my ID in person by a gentleman who confirmed my reservation last month. However, when I initially utilized the storage, it was after hours then I left the city and came back this time to clear it out. My final bill is not due until next month. The kind gentlemen who was helping me didn’t get a chance to answer my question before the rude lady next to him said “no,” without any consideration. I have been to better locations where people are kind, professional, and won’t make a customer feel like an inconvenience for a measly $5 or less of a discount especially for a military personnel. The lady who was behind the desk before closing time on December 26th, 2025 was not nice, and she didn’t have to be that way.

Very easy to set up the storage room and online account. No issues with accessing my storage unit or with any adjustments to my account. Manager was very responsive whenever I had any questions. I would definitely use CubeSmart again for any future long-term storage needs.

good service

Prices increase is way too much

Excellent service. Great facility.

Clean and great service.

Zero flexibility moving from out of state if I couldn’t be physically present, poor customer service several times at the Alexandria VA location, and very little clarity.

Good area and environment