It makes no sense to offer a price online for a larger unit, but not honor that price switching from a smaller unit to a larger unit. Thus, instead of collecting a discounted rent, you are collecting none.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
The whole experience was great. The front office staff was so nice, patient with questions and helpful. The storage facility was clean and everything was what you told me or as advertised. Would highly recommend.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Your employees were rude and informative
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Excellent personal service with real humans on site.
Verified User
•
Jan 6, 2026
3.0/5
3.0/5
Very fast set up processThe only thing was how big of a deal they made about providing documentation for insurance. If the customer assumes all responsibility for items damaged, lost or stolen and they waive the insurance, this shouldn't be a reason to charge someone an additional fee per month, it just seems like nickel and diming a bit.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Conveniently located only 5 miles from where I live. Easily accessible. Reasonably priced. Clean facility. Paperless billing and reminders. Electronic access.
It makes no sense to offer a price online for a larger unit, but not honor that price switching from a smaller unit to a larger unit. Thus, instead of collecting a discounted rent, you are collecting none.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
The whole experience was great. The front office staff was so nice, patient with questions and helpful. The storage facility was clean and everything was what you told me or as advertised. Would highly recommend.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Your employees were rude and informative
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Excellent personal service with real humans on site.
Verified User
•
Jan 6, 2026
3.0/5
3.0/5
Very fast set up processThe only thing was how big of a deal they made about providing documentation for insurance. If the customer assumes all responsibility for items damaged, lost or stolen and they waive the insurance, this shouldn't be a reason to charge someone an additional fee per month, it just seems like nickel and diming a bit.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Conveniently located only 5 miles from where I live. Easily accessible. Reasonably priced. Clean facility. Paperless billing and reminders. Electronic access.