Very easy to sign in and manageable

Everything was great. The only thing was that the price of our unit increased by 25% throughout our rental.

Very friendly and helpful staff amazing

Price

Someone broke into my unit and stole things! Move on was horrible, people blocked the drive path, so I had to get a manager to get in and out, but the worst is believing my things were safe, when they weren’t. And I have emailed customer service for information about the insurance, but I received this survey and no contact from them.

I've noticed alot of homeless people storing there, it's somewhat dirty inside, items and trash left behind in hallways and smells like urine. Many times the gate won't open with the app, it's usually messed up, gateel door seems to be falling, no cameras inside, just outside. I've been robbed at another storage facility, no cameras no proof nothing, I had insurance but wS not enough what I got for the things I had inside let alone sentimental items. Those are priceless. Seems to me it's very easy to walk in the the storage facility so easily. I'm gonna cross my fingers and pray my things are safe here. ALSO, That of the price going up every zo often is unbelievable, because not having more security/cameras. Totally unfair! So no i will kot recommend this facility to family or friends, sorry.

The place was terrible dirty and the units was not in the best shape

There was a break in. Security is well needed there. Some of the staff there is not helpful at all when the break ins occur. Magically they remember when the police is called.

Staff was great!! Took time to walk me to my storage and show me how things work. Was kind and made me feel welcome

Nice courteous people