The main reason is that I had the storage area for 6 years. The cost increased almost every year yet you still ran rent specials for new customers. What about the people who have been there a while. Also the one door of the garage was broken for over a year.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Excellent customer service and information from Miku at storage facility.
Verified User
•
May 11, 2026
5.0/5
5.0/5
Everyone was very helpful at all times from the time I signed the contract to the time I left
Verified User
•
Apr 29, 2026
4.0/5
4.0/5
Easy to rent online
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Effecient to rent
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
cube Host Angie is the best! very helpful and professional
Verified User
•
Apr 20, 2026
4.0/5
4.0/5
Very patient, helpful and knowledgeable responses. Angie was extremely helpful.
Verified User
•
Apr 17, 2026
1.0/5
1.0/5
Terrible customer service. The manager at the location I was at was very hostile towards me in her demeanor. Upon reaching out to corporate customer support there was a disconnect in the notice I was provided and they could not substantiate the information I was provided. Which leads me to believe there were prejudices involved in the manner the district manager and manager behaved towards me and another renter of color. I cannot and will not be recommending renting with Cube Smart to anyone in the future.
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Very convenient, clean and safe. Well-priced. Easy access. Helpful staff. A large selection of storage options.
The main reason is that I had the storage area for 6 years. The cost increased almost every year yet you still ran rent specials for new customers. What about the people who have been there a while. Also the one door of the garage was broken for over a year.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Excellent customer service and information from Miku at storage facility.
Verified User
•
May 11, 2026
5.0/5
5.0/5
Everyone was very helpful at all times from the time I signed the contract to the time I left
Verified User
•
Apr 29, 2026
4.0/5
4.0/5
Easy to rent online
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Effecient to rent
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
cube Host Angie is the best! very helpful and professional
Verified User
•
Apr 20, 2026
4.0/5
4.0/5
Very patient, helpful and knowledgeable responses. Angie was extremely helpful.
Verified User
•
Apr 17, 2026
1.0/5
1.0/5
Terrible customer service. The manager at the location I was at was very hostile towards me in her demeanor. Upon reaching out to corporate customer support there was a disconnect in the notice I was provided and they could not substantiate the information I was provided. Which leads me to believe there were prejudices involved in the manner the district manager and manager behaved towards me and another renter of color. I cannot and will not be recommending renting with Cube Smart to anyone in the future.
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Very convenient, clean and safe. Well-priced. Easy access. Helpful staff. A large selection of storage options.