Location, courteous and knowledgeable staff.

Everything has gone well. I had a bad experience when we checked in, but I reported that and everybody else went above and beyond.

I’m writing to inform you that I will not be renting the 10x15 storage unit due to the recent price increases. The rate has now been raised twice without any prior notice or explanation, and unfortunately, it has reached a point that I consider unreasonable for the size and value of the unit.While I initially found your facility suitable, the lack of transparency in pricing adjustments and the unexpected increases have made it difficult to justify continuing with or recommending your services. I believe customers should be informed well in advance of any rate changes and provided with clear reasoning behind them.For these reasons, I’ll be seeking storage options elsewhere. I sincerely hope that in the future, your company reconsiders its approach to communication and pricing so that long-term customers can feel more confident and respected.

I have felt less safe in the storage building due to the issue with the broken access doors which has been going on for many months. The building has not always been clean, especially the bathrooms and the access garage.

conveniently close. Easy access. Plenty of space. Reasonable price.

I've been there 10 years. This place has changed hands over the years. Since becoming Cube Smart the building maintenance has gone down hill. I'm on the 3rd floor, so only ONE of the two elevators have worked. Their inside and tge doors in the garage only one works for months, one hasn't worked in 2 years. Placecis dirty where once it was always clean. Time to move.

Too many price increases. Paid you people many thousands of dollars over the years. Also doors seem to always have a problem.

So many bugs got in the storage unit and even got in under the plastic wrap I had around my items

I liked the availability of temp control and large units, but for the majority of the time we used this location, a minimum of one of the loading bay’s doors was inoperable, and more often two to three meaning the security of the units was always compromised or we had to back up out of the bay in order to get out. Also, The shared areas/hallways were not kept swept and clean and there were always cockroaches and the like visible.

Claudia at the front desk was really helpful. It was a very easy to rent a storage unit and then to stop renting.