Cubesmart and your industry make it very difficult to do business with. before I would recommend Cubesmart or any storage company to a friend, I would tell them to do their homework and proceed with caution.Also, your regular rate increases are insane.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Good service
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
They are convenient with modern facilities and easy access
Verified User
•
Jan 11, 2026
3.0/5
3.0/5
Cubesmart and storage companies in general, are not easy to deal with. Its hard to get answers as the people at the front desk are powerless to make decisions and you cannot find anyone to speak with beyond them. That said, I dealt with a person named Christine at the Annapolis location and she actually had empathy and a personality. The other malke manager there, not so much. I did business with Cubesmart because of Christine.
Verified User
•
Jan 1, 2026
4.0/5
4.0/5
I have had a unit in the Annapolis facility for many years. It has always been kept clean, secure and available.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Convenient
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
A smooth process from start to finish. Great location with easy access.
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
Place is very clean and in a convenient location. Only downsize is the price increases
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Great service
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Evan did a great job getting me our 2 units. He was fast, knowledgeable and friendly. Thanks!
Cubesmart and your industry make it very difficult to do business with. before I would recommend Cubesmart or any storage company to a friend, I would tell them to do their homework and proceed with caution.Also, your regular rate increases are insane.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Good service
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
They are convenient with modern facilities and easy access
Verified User
•
Jan 11, 2026
3.0/5
3.0/5
Cubesmart and storage companies in general, are not easy to deal with. Its hard to get answers as the people at the front desk are powerless to make decisions and you cannot find anyone to speak with beyond them. That said, I dealt with a person named Christine at the Annapolis location and she actually had empathy and a personality. The other malke manager there, not so much. I did business with Cubesmart because of Christine.
Verified User
•
Jan 1, 2026
4.0/5
4.0/5
I have had a unit in the Annapolis facility for many years. It has always been kept clean, secure and available.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Convenient
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
A smooth process from start to finish. Great location with easy access.
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
Place is very clean and in a convenient location. Only downsize is the price increases
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Great service
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Evan did a great job getting me our 2 units. He was fast, knowledgeable and friendly. Thanks!