Austin was nice, efficient and easy to work with. Showed me multiple options and decided on the best deal.
Verified User
•
Jun 10, 2026
5.0/5
5.0/5
Great staff that obviously care about their jobs, their customers, and the facility.
Verified User
•
Jun 5, 2026
3.0/5
3.0/5
While we loved the accessibility and ease of storing our household goods with Cube Smart we absolutely hated the fact that our cost went up over a hundred dollars (a 30% increase) from one month to the next with no notice or explanation. The notice was receiving automatic email that my withdrawal was now going to be over $100 more every month. Not cool.
Verified User
•
Jun 4, 2026
3.0/5
3.0/5
Storage unit was great, clean & easy to move things in & out. I would have given an even higher score but communication was difficult. No one was at the Virginia facility for days & I also had difficulty calling the main number with then long wait times
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Fair dealing and efficient process
Verified User
•
May 26, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
May 13, 2026
5.0/5
5.0/5
My storage unit at CubeSmart was exactly what I needed during my year of being a semi-nomad. The facility is clean and safe, and I always felt comfortable getting things from my storage unit by myself.
Austin was nice, efficient and easy to work with. Showed me multiple options and decided on the best deal.
Verified User
•
Jun 10, 2026
5.0/5
5.0/5
Great staff that obviously care about their jobs, their customers, and the facility.
Verified User
•
Jun 5, 2026
3.0/5
3.0/5
While we loved the accessibility and ease of storing our household goods with Cube Smart we absolutely hated the fact that our cost went up over a hundred dollars (a 30% increase) from one month to the next with no notice or explanation. The notice was receiving automatic email that my withdrawal was now going to be over $100 more every month. Not cool.
Verified User
•
Jun 4, 2026
3.0/5
3.0/5
Storage unit was great, clean & easy to move things in & out. I would have given an even higher score but communication was difficult. No one was at the Virginia facility for days & I also had difficulty calling the main number with then long wait times
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Fair dealing and efficient process
Verified User
•
May 26, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
May 13, 2026
5.0/5
5.0/5
My storage unit at CubeSmart was exactly what I needed during my year of being a semi-nomad. The facility is clean and safe, and I always felt comfortable getting things from my storage unit by myself.