When things are working at the store it was fine but when not working(door entry keypad) it was a nightmare. We could only enter while someone one was in the office and when I asked for an extra day or so to get my stuff out I was told I would be charged pro-rated fee for the additional days! What a joke. I paid for 24 hr access, your equipment prwvented me from accessing what I paid for but you wouldn’t even float me a couple days to woe around my schedule! The insecurity also with a main door propped open was unacceptable!!

The people at this location are so friendly!

Good staff

Clean and secure

Lailani, the manager, was extraordinarily helpful and accommodating, answering all my questions and helping me get set up easily and quickly. She strikes me as a highly motivated and engaged manager, truly taking her responsiblilites seriously, and doing everything in her power to make the facility safe, secure, and pleasant to be in.

Friendliness cleanliness

Great place staff is helpful answer all questions in needed.

No issues moving to another unit within the building. The cancellation of the smaller unit was smooth with exceptional communication and processes.Thank you!

Scam artists and charge an insane amount of money. Try to charge you for months even when you cancelled.

1. You bait and switch pricing2. People budget for storage, you shouldn’t raise rates3. You should be able to go to the bathroom4. The “carts” are too heavy5. There should at least be a garbage for paper!6: office help not always there for help or bathroom!