Convience and access

Friendly Staff, clean, temperature-controlled environment.

The place is convenient to us. The building and units are clean and well lit. Iesha was very nice and helpful. My only complaint is that she is the only one there so it is not always easy to reach her or visit with her. There should be more than one person in the office.

Online setup and quick storage unit availability. App access to the gates and elevator.

Very Good service

had a great experience with CubeSmart Storage! The facility is extremely clean, secure, and well-maintained, which gave me a lot of peace of mind when storing my belongings. The staff was incredibly friendly and helpful from start to finish. One staff member even called me before my access date to review all the guidelines and make sure I knew exactly what to expect—this made the whole process smooth and stress-free.The location is also a big plus—very convenient, right next to One Loudoun near XCAL. I definitely recommend CubeSmart Storage to anyone looking for an easy, reliable storage solution!

The place is clean and easily accessible

N/a

The facility was great but the increase in fees were hard to bear! My original cost was $226.95 a month and increased to $374.00 by 10/18/2025 - That a $149.05 increase - Too much for me.

Iesha goes above and beyond with her customer service. She assisted with making moving in stress free for me and the movers. She really helped with the move out when the 18 wheeler moving van arrived. She found a place for them to park while they ferried my belongings from the unit via UHaul to the moving van. She has always been friendly throughout my rental time. The facility and grounds are clean, neat and secure.