price went up after 2 months. Then contract was closed by mistakes and reopened and contract went up again.Went from paying $97/month to $157 in only 3 months because someone made a mistake by closing my account.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
excellent service, very prompt and efficient. Jeanette was wonderful on the phone and met Brandon in person, who was amazing.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
The staff at 22-25 46th St, Astoria, NY 11105 were excellent. 100% better than the other CubeSmart employees in Astoria locations.
Verified User
•
Jun 8, 2026
1.0/5
1.0/5
I was never informed that I could prepay for my storage space and therefore keep the price at the amount on that specific time without it going up for the duration of prepayment.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Very clean place. Very professional employees
Verified User
•
Jun 2, 2026
2.0/5
2.0/5
I feel this a scam. You provide an offer on your website. They increase the rent within six months by approx $50. Then it increases again. I tried to move my things into a smaller unit and the fees were even higher than the fees I was going to pay with my annual increase. The people at the storage facility are unable to work with you. If you try and rent a smaller unit online they tell you that’s only a promotion.
Verified User
•
Jun 1, 2026
5.0/5
5.0/5
It is near by. The facility looks clean. Jeanette, whom we met with, was friendly, knowledgeable and a great help.
price went up after 2 months. Then contract was closed by mistakes and reopened and contract went up again.Went from paying $97/month to $157 in only 3 months because someone made a mistake by closing my account.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
excellent service, very prompt and efficient. Jeanette was wonderful on the phone and met Brandon in person, who was amazing.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
The staff at 22-25 46th St, Astoria, NY 11105 were excellent. 100% better than the other CubeSmart employees in Astoria locations.
Verified User
•
Jun 8, 2026
1.0/5
1.0/5
I was never informed that I could prepay for my storage space and therefore keep the price at the amount on that specific time without it going up for the duration of prepayment.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Very clean place. Very professional employees
Verified User
•
Jun 2, 2026
2.0/5
2.0/5
I feel this a scam. You provide an offer on your website. They increase the rent within six months by approx $50. Then it increases again. I tried to move my things into a smaller unit and the fees were even higher than the fees I was going to pay with my annual increase. The people at the storage facility are unable to work with you. If you try and rent a smaller unit online they tell you that’s only a promotion.
Verified User
•
Jun 1, 2026
5.0/5
5.0/5
It is near by. The facility looks clean. Jeanette, whom we met with, was friendly, knowledgeable and a great help.