CubeSmart Self Storage
3.5/5
3.5 /5
38 Verified Reviews
2936 Memorial Drive Southeast, Atlanta, GA 30317, US
(404) 563-7699
38 Verified Reviews
3.0/5
3.0 /5
Need to have avail plenty of dollies, hand trucks, carts every day. There is a need for trash cans and more accessible restrooms.

1.0/5
1.0 /5
Staff customer service is below zeroBroken elevator you try to move in our out you have to take the stairs or walk at back door then the elevator has to go down before it can go up yesterday I was so upset I just moved all my stuff why work doing customer service if you hate your job always bad energy from both females and they both lie about anything that seems off or sketchy both no good place is terrible would not go there even it was for freeeee💯

5.0/5
5.0 /5
Very clean and the staff is very professional

1.0/5
1.0 /5
Terrible rodents had infested both of my units was awful had to destroy most of my items was told rodents was not covered with insurance ..items was a small women's boutique awful management was not understanding at all..was there 2yrs never was late with my rrnt

5.0/5
5.0 /5
Customer service was great. I accidentally left my storage open and unlocked and the team secured my unit until I arrived.Someone was always in the office if I needed them.

5.0/5
5.0 /5
Excellence Customer Service

1.0/5
1.0 /5
CubeSmart Self Storage4.4(488)‧Self-Storage facility in Belvedere Park, Georgia‧ClosedThumbnail Image22+OverviewReviewsAboutProductsBy ownerPhotosServicesGoogle review summary4.4(488)People say this self storage facility offers a variety of unit sizes. They also highlight the convenient access, easy door-code entry, and helpful staff.Other reviews mention the facility can be poorly maintained.+46Generative AI is experimental.Learn more.ReviewsAlldoor26elevators24carts16the office12+6Sort byMost relevantNewestHighestLowestScott Courson7 reviews·1 photoI reserved a unit online at 3:00 a.m., prepaid in full, and signed the lease. The confirmation instructed me to come during office hours to receive my access code from the manager on duty. I did not arrive until 2:00 p.m., giving ample time … More❤️1CubeSmart Self Storage (Owner)a day agoHi Scott, thank you for review. As our valued customer, your experience is so important to us. Please email help@cubesmart.com with your contact and account information and we’ll reach out to understand what you experienced and how we could have served you better.Kayla Harnish1 review·4 photos3 weeks agoNewJust setup a unit today. Gina in the office was amazing - five stars for her! She helped me resolve an issue I had with clarity and genuine kindness, something that’s harder to find these days. She made the check in experience worry free and efficient. Thank you Gina! ⭐️⭐️⭐️⭐️⭐️CubeSmart Self Storage (Owner)2 weeks agoHello Kayla, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!Margert Washington2 reviewsa week agoNewI walked in, Ms. Gina greeted me with a smile 😁! I felt respected and important, Ms Gina listened as I expressed what I needed! Ms Gina walked with me to my unit. The unit was the exact size I needed! I appreciated the service and kindness! … MoreCubeSmart Self Storage (Owner)a week agoHi Margert, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!Deshaun Aleander2 reviews2 months agoI had an amazing experience with Gina at CubeSmart. She was super helpful, patient, and went above and beyond to make sure I had everything I needed. Her customer service was top-tier — friendly, knowledgeable, and professional from start … MoreCubeSmart Self Storage (Owner)2 months agoHi Deshaun, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!More user reviewsCubeSmarthttps://www.cubesmart.comStorage Units at 2936 Memorial Dr Se, Atlanta, GAThe CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call. —Larry W. ... Up to 40% Off & ...RentCafehttps://www.rentcafe.comCubeSmart Self Storage - 2936 Memorial Drive, Atlanta, GAI would never recommend this storage facility to anyone. When I came back to pick up my belongings after just one month, everything was completely ruined by ...$20.00 to $251.00People also askIs CubeSmart a good storage company?How much does CubeSmart charge for storage?What happens if you don't pay CubeSmart?How do I move out of CubeSmart?FeedbackCubeSmarthttps://www.cubesmart.comStorage Units at 1820 Marietta Blvd Nw, Atlanta, GAI've rented from many storage facilities over the years and this is one of the better ones I've experienced. —CP M. ... Up to 40% Off & First Month Free †. Lock ...4.4(309) · $-$$$CubeSmarthttps://www.cubesmart.comStorage Units at 4771 S Atlanta Rd Se, Atlanta, GACubeSmart Self Storage of Atlanta. Star rating 4.6 out of 5 | rating=4.6 ... Reviews for 4771 S Atlanta Rd Se of Atlanta. Storage Locker 5 foot by 5 foot ...4.6(202) · $-$$$RentCafehttps://www.rentcafe.comCubeSmart Self Storage - 1250 Custer Avenue, Atlanta, GAThis was an experience that made my day. In my business I have to get storage units all the time. This is my first personal solo unit.$62.00 to $422.00MapQuesthttps://www.mapquest.comCubeSmart Self Storage, 2936 Memorial Dr SE, Atlanta, GA ...This facility is a disaster. The main access doors are always broken, the elevators are often broken, there are definitely people living in the facility, and it ...CubeSmarthttps://www.cubesmart.comStorage Units at 2331 Adams Dr Nw, Atlanta, GACubeSmart Self Storage of Atlanta. Star rating 4.6 out of 5 | rating=4.6 | rounded rating=4.6 | adjustments=-3. ☆ ...StorageCafehttps://www.storagecafe.comCubeSmart Self Storage - 1250 Custer Avenue, Atlanta, GA 30316Read some helpful reviews of CubeSmart Self Storage at 1250 Custer Avenue, shared by real renters with genuine experiences and honest opinions..People also search forMore search resultsResults are personalized-Try without personalizationBelvedere Park, Georgia - From your deviceUpdate locationDark theme: offHelpFeedbackPrivacyTermsScott Courson7 reviews·1 photoa day agoNewI reserved a unit online at 3:00 a.m., prepaid in full, and signed the lease. The confirmation instructed me to come during office hours to receive my access code from the manager on duty. I did not arrive until 2:00 p.m., giving ample time for the unit to be prepared.When I arrived during posted office hours, the front door was locked. A very small “will return in five minutes” sign was posted above eye level and easy to miss. The employee stood at the desk watching me try the door before eventually coming over. When I apologized for not seeing the sign, her response was dismissive and implied that customers simply don’t pay attention.The check-in process continued in the same tone. I was told she hoped my reserved unit was clean, then she left for several minutes to check it. When she returned, she provided a lock and access code but did not return my driver’s license, which I later had to request.The unit was located at the very back of the property with no rear access, which would have made unloading extremely difficult. No cart or dolly was offered. When I asked about one, I was told people don’t return them and that she would “see what she could do,” again requesting my license before eventually providing a cart.During this time, another customer was loudly complaining about rodents and poor customer service, which did not inspire confidence.I also explained that my friend and I were dealing with a serious health concern involving his elderly mother and were understandably stressed. In response, the employee asked, “Is she in the back of the truck?” The truck was a standard pickup with an open bed clearly full of furniture and boxes. The comment was inappropriate, unnecessary, and showed a lack of basic professionalism or empathy.I rarely leave negative reviews and fully understand how challenging customer-facing work can be. However, this experience was unnecessarily stressful, unwelcoming, and disorganized—especially given that everything was prepaid and confirmed many hours in advance. Courtesy, clearer communication, and basic professionalism would have made a significant difference

5.0/5
5.0 /5
I have used storage spaces before but none have been like this. The customer service has been unmatched. I feel valued and respected. My needs are met and my concerns are heard.

5.0/5
5.0 /5
Ms.Jena at 2936 Memorial Dr Se,Atlanta, GA 30317, (404) 563-7699, was an amazon person. She help me on the first day get in a nice Unit. She was also a big help when i was ready to move my things out. She is a prime example of being an employee to represent a company.Thanks for being so amazon!

3.0/5
3.0 /5
Good service, and my things were kept safe.