Customer service sucksMinimum assess to cartsCost is outrageous
Verified User
•
Dec 13, 2025
1.0/5
1.0/5
Elevators can not be used, no one is never there when you need help, and the front people act like don't understand what you tell them.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Because of Gina
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
This business raised the rates almost every 3 months and they never honored giving me half a month off and 1 month free. I reached out to the office on g several occasions about this.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Gina was so helpful and very professional. She help me understand qhat size storage would be best for me to rent.
Verified User
•
Nov 15, 2025
1.0/5
1.0/5
Dirty elevator, cockroaches, spiders and other insects in the units, odors (marijuana) and a refusal to refund at least a portion of the deposit I paid 3 days before to move in. I never moved in!
Verified User
•
Nov 14, 2025
1.0/5
1.0/5
Inconcient and bad communication. Not actually self service. Waste of time and money.
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
Pricing, customer service, unit on second floor no cart available
Verified User
•
Nov 8, 2025
5.0/5
5.0/5
I was with you all for 3 years and my stuff was still the same so I enjoyed this thing and I appreciate it
Customer service sucksMinimum assess to cartsCost is outrageous
Verified User
•
Dec 13, 2025
1.0/5
1.0/5
Elevators can not be used, no one is never there when you need help, and the front people act like don't understand what you tell them.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Because of Gina
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
This business raised the rates almost every 3 months and they never honored giving me half a month off and 1 month free. I reached out to the office on g several occasions about this.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Gina was so helpful and very professional. She help me understand qhat size storage would be best for me to rent.
Verified User
•
Nov 15, 2025
1.0/5
1.0/5
Dirty elevator, cockroaches, spiders and other insects in the units, odors (marijuana) and a refusal to refund at least a portion of the deposit I paid 3 days before to move in. I never moved in!
Verified User
•
Nov 14, 2025
1.0/5
1.0/5
Inconcient and bad communication. Not actually self service. Waste of time and money.
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
Pricing, customer service, unit on second floor no cart available
Verified User
•
Nov 8, 2025
5.0/5
5.0/5
I was with you all for 3 years and my stuff was still the same so I enjoyed this thing and I appreciate it