Poor customer service

Professional treatment by the staff

4 years ago I reserved this unit for $160. When I left, the bill was $385. In 4 years the price more than doubled FOR NO DISCERNIBLE REASON. No additional services, never a person available, homeless people living in the facility. Corporate greed is the only reason for the fleecing of clients. The owner knows it’s too expensive to get movers to shift your unit contents to another competitor so can just charge whatever he wants. It’s a horrible way to do business and I will tell everyone I know not to use CubeSmart.

It really depends on what location you use. CS was real 50/50 at the Whitehall location

👎🏾

Place was very clean and easy to get to

Clean and reasonable prices

You could have made so much more money in the long run if you stop raising the rent on the larger units. I do understand that rate increases are necessary but your greed is unnecessary. I would have kept this storage unit for 5-10 more years if the rate increases were reasonable.

I was amazed by the cleansess of the building and the concern of safety

Always clean