Upon moving my things out of storage, I found severe water damage to many of my boxes and items. I haven’t gone through everything yet, but I’ve had to throw multiple things away. I’m very sad and disappointed by this as I rented what was suppose to be a climate controlled unit. I emailed the store directly as well as customer service after I found the damage, and have not heard back from anyone.

Amazing people there and helpful

Very easy and quick to reserve, sign contract. The tour was so joyful and informative! Eleana at the Aurora store was amazing!!!!

Because the storage manager was nice but when I let her know I am moving out she completely change her color

The ladies in this location are awesome

Great place for storage. But the steady expensive price increases were ridiculous

Good service. Nice clean facilities.

I don't have an issue with CubeSmart, per se. I have an issue with the specific managers that happened to be assigned to properties I stored at. As a shareholder and a former customer, I don't even know why they have jobs.The manager at one has an abusive husband who is not an employee going around threatening tenants and talking crazy to people. So much so, that in the spring of this year we had to call the police and make a report.And the other one is a know it all that thinks she's far more important than she is. Neither of them respect boundaries, and one of them turns out to have quite an interesting legal past as well.Guess what? It's for violating a restraining order and stalking. Identical to the behavior that individual exhibited toward me from day one.And, since contacting anyone at the corporate level did nothing to discourage this, I've simply moved on.

Smells like weed, people living in indoor units, unsafe environment for my wife to go to alone.

I was renting for about two months when the roof started to leak. The customer service representative said oh yeah that roof leaks like it was a known issue. Good thing I had insurance but so many things destroyed. The roof to my knowledge has not been fix. Idle it has great but the drywall in my unit still smells of water damage. .