Great place for storage. But the steady expensive price increases were ridiculous
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Good service. Nice clean facilities.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
I don't have an issue with CubeSmart, per se. I have an issue with the specific managers that happened to be assigned to properties I stored at. As a shareholder and a former customer, I don't even know why they have jobs.The manager at one has an abusive husband who is not an employee going around threatening tenants and talking crazy to people. So much so, that in the spring of this year we had to call the police and make a report.And the other one is a know it all that thinks she's far more important than she is. Neither of them respect boundaries, and one of them turns out to have quite an interesting legal past as well.Guess what? It's for violating a restraining order and stalking. Identical to the behavior that individual exhibited toward me from day one.And, since contacting anyone at the corporate level did nothing to discourage this, I've simply moved on.
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
Smells like weed, people living in indoor units, unsafe environment for my wife to go to alone.
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
I was renting for about two months when the roof started to leak. The customer service representative said oh yeah that roof leaks like it was a known issue. Good thing I had insurance but so many things destroyed. The roof to my knowledge has not been fix. Idle it has great but the drywall in my unit still smells of water damage. .
Verified User
•
Dec 21, 2025
2.0/5
2.0/5
After we negotiated fix price and after one month rise the price
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Elaine is the best. Her experience in the industry shows as she goes above and beyond to complete the customer expectation. My stay has been nothing short of stellar.
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Staff was friendly but unit was a mess, when I go to move out there has been drywall damage which has damaged my items which were covered in a wet white drywall mess
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
The Lady who runs the storages was polite. Excellent & attended to my needs. Made me feel comfortable.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Elaine is a fantastic manager and ta k es care of her customers.
Great place for storage. But the steady expensive price increases were ridiculous
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Good service. Nice clean facilities.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
I don't have an issue with CubeSmart, per se. I have an issue with the specific managers that happened to be assigned to properties I stored at. As a shareholder and a former customer, I don't even know why they have jobs.The manager at one has an abusive husband who is not an employee going around threatening tenants and talking crazy to people. So much so, that in the spring of this year we had to call the police and make a report.And the other one is a know it all that thinks she's far more important than she is. Neither of them respect boundaries, and one of them turns out to have quite an interesting legal past as well.Guess what? It's for violating a restraining order and stalking. Identical to the behavior that individual exhibited toward me from day one.And, since contacting anyone at the corporate level did nothing to discourage this, I've simply moved on.
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
Smells like weed, people living in indoor units, unsafe environment for my wife to go to alone.
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
I was renting for about two months when the roof started to leak. The customer service representative said oh yeah that roof leaks like it was a known issue. Good thing I had insurance but so many things destroyed. The roof to my knowledge has not been fix. Idle it has great but the drywall in my unit still smells of water damage. .
Verified User
•
Dec 21, 2025
2.0/5
2.0/5
After we negotiated fix price and after one month rise the price
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Elaine is the best. Her experience in the industry shows as she goes above and beyond to complete the customer expectation. My stay has been nothing short of stellar.
Verified User
•
Nov 18, 2025
3.0/5
3.0/5
Staff was friendly but unit was a mess, when I go to move out there has been drywall damage which has damaged my items which were covered in a wet white drywall mess
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
The Lady who runs the storages was polite. Excellent & attended to my needs. Made me feel comfortable.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
Elaine is a fantastic manager and ta k es care of her customers.