After being a long time customer, CubeSmart raised my monthly rate by 38% in one month. That is not in line with other facilities in the area for the price /unit size. This was a move, I believe, to extort money out of a customer you felt had been there so long would not want to deal with the hassle of moving to another facility. It was a poor way to treat a loyal customer.
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Wonderful services and economical rates.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
It was convenient up the street where I was moving and great customer service
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
It was very convenient it was right where I needed to be up the street from where I was moving and excellent customer service
Verified User
•
Dec 22, 2025
1.0/5
1.0/5
My unit was mice infested. I lost thousands of dollars worth of belongings and family heirlooms. There was no food or anything stored in the unit to attract mice but found almost a dozen dead inside the unit, feces and urine EVERYWHERE, and dead mice inside of my clothing containers as well as heirloom containers. Add to the fact that the rent continued to raise at unbelievable rates. I’m furious and will NEVER use this company again.
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
The staff was excellent answer all my questions and concerns.
Verified User
•
Nov 8, 2025
4.0/5
4.0/5
Good service. Ron is very nice and professional.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Took care of everything
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Cube smart employee has been nothing but polite and courtesy towards me everytime I have an questions or when I needed to down size my storage.
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Easy rental process and helpful staff. Web/App inteface made it easy to work and gain access to my storage unit.
After being a long time customer, CubeSmart raised my monthly rate by 38% in one month. That is not in line with other facilities in the area for the price /unit size. This was a move, I believe, to extort money out of a customer you felt had been there so long would not want to deal with the hassle of moving to another facility. It was a poor way to treat a loyal customer.
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Wonderful services and economical rates.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
It was convenient up the street where I was moving and great customer service
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
It was very convenient it was right where I needed to be up the street from where I was moving and excellent customer service
Verified User
•
Dec 22, 2025
1.0/5
1.0/5
My unit was mice infested. I lost thousands of dollars worth of belongings and family heirlooms. There was no food or anything stored in the unit to attract mice but found almost a dozen dead inside the unit, feces and urine EVERYWHERE, and dead mice inside of my clothing containers as well as heirloom containers. Add to the fact that the rent continued to raise at unbelievable rates. I’m furious and will NEVER use this company again.
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
The staff was excellent answer all my questions and concerns.
Verified User
•
Nov 8, 2025
4.0/5
4.0/5
Good service. Ron is very nice and professional.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Took care of everything
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Cube smart employee has been nothing but polite and courtesy towards me everytime I have an questions or when I needed to down size my storage.
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Easy rental process and helpful staff. Web/App inteface made it easy to work and gain access to my storage unit.