Personnel are never in the office. Considerable amount of gate malfunctions. No dumpster accessibility. Rent has increased $100 each year, only to find the storage facility freshly painted. Upon my attempt to move out, I approached my unit and found a cubesmart lock -- not my regular combo lock. Someone had removed my combo lock and placed a standard cubesmart lock without my consent. After waiting for hours for someone to return to the office, they claimed they had no knowledge of this and had to saw it off. Things were 100% missing.
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
Not expensive.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Great customer service Alice )
Verified User
•
Mar 24, 2026
1.0/5
1.0/5
Worst customer service ever and lady in front office always messing with you
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Because the lady Alice was the best, I have been at that location for years and she is the best manager ever
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
I was happy with service
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
You jacked up the price twice from when I signed up. That’s fucked up and predatory
Personnel are never in the office. Considerable amount of gate malfunctions. No dumpster accessibility. Rent has increased $100 each year, only to find the storage facility freshly painted. Upon my attempt to move out, I approached my unit and found a cubesmart lock -- not my regular combo lock. Someone had removed my combo lock and placed a standard cubesmart lock without my consent. After waiting for hours for someone to return to the office, they claimed they had no knowledge of this and had to saw it off. Things were 100% missing.
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
Not expensive.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Great customer service Alice )
Verified User
•
Mar 24, 2026
1.0/5
1.0/5
Worst customer service ever and lady in front office always messing with you
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Because the lady Alice was the best, I have been at that location for years and she is the best manager ever
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
I was happy with service
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
You jacked up the price twice from when I signed up. That’s fucked up and predatory