Great service

Efficiency

Security cameras don't workBad moth problemHorrible smell, especially the "air freshener" in the restrooms & lobbies.Desk staff not service orientedI was with this facility for years when it was Extra Space. There were not such problems under their management.

Since cube smart took over from extra space, the place has fallen apart.The security cameras no longer work. It’s full of moths. It smells strongly of chemical fragrance. The desk people not helpfulExtra space kept the place really clean

Cost increases

Very pleasant and helpful. Unit is clean and well maintained

For the first few days since getting a storage unit here, I've had an issue with my access code not giving me access to the elevator. I've had wasted trips due to not being able to access my unit.

very helpful

Nice facilities and seem secure.

I incurred rodent damage to my items in less than 2 months of storage and no longer feel safe keeping my items there.