Service was excellent. Emmili went out of her way for me which was appreciated. People certainly make the difference and she is a good one.

The price of my unit more than doubled over 3 years. It became completely unaffordable. The late fees are huge making it even more difficult to pay. Then the lien fees on top of late fees if I didn't pay quickly enough.

good customer service,

Clean and secure!

While the service was great and I was satisfied with the protection/storage of my property, I was dissatisfied with the pricing of my unit. I did not like that my unit was more expensive due dynamic pricing at the time of my initial renting of the unit. I also really didn't like fact the pricing of my unit could be raised. While I did sign the document agreeing that a price increase by the facility could happen, it happened within 3 months of me renting the unit. Additionally, the convenience fee was very expensive as well. My unit went from $75 a month to $90 a month after the price hike and convenience fee. I continued with CubeSmart despite the price hikes because I was in a tight spot, but had my situation been more stable I would have cancelled shortly after the increase. While I would recommend CubeSmart to a family member or friend if they were in desperate need, I would not recommend long-term or general usage of the facility due pricing.

Staff was really great!!!

no issues while storing my belongings

The young man was very knowledgeable and polite, explained all the terms and conditions in which I understood! It was a great experience..

Good service from staff, and overall convenience.

Cheap , safe and easy