Everything stayed safe, no damage, staff is kind. Emillee is great
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
No problems at all, everything was perfect quick resolution for everything we asked.Just one of the elevators is not working and would be nice to be operational should have made the move out a little bit easier.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
This storage facility was always clean, accessible when I needed it, and my things stayed safe for well over a year. The staff was also very friendly and made wrapping up my time there a breeze.
Verified User
•
Dec 29, 2025
1.0/5
1.0/5
Rude lady at the desk
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
So many reasons where do I start? The elevator was broken, your staff treated me badly, I had to come to austin and move my stuff in order to stop paying $375 a month. Basically I can’t stand your company after my experience
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
I paid online for my transaction, but made an appointment with staff to meet and show me my unit. The gentleman was patient, went to get me a dolly and explained everything to me and was kind. Thanks for having a good employee and a super clean storage.
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Super fri3ndky and helpful staff and very clean units. Would highly recommend this location.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
Pros: Convenient, clean, secure, helpful staff.Cons: Rate increases every 6 months like clockwork, some hallway lights are out and management will only allow 2 bulbs replaced per month (so I was told) so I had to move units to be able to see in my unit.
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Great experience! Location and staff were great! My items were safely stored for 2 years! Thanks!
Everything stayed safe, no damage, staff is kind. Emillee is great
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
No problems at all, everything was perfect quick resolution for everything we asked.Just one of the elevators is not working and would be nice to be operational should have made the move out a little bit easier.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
This storage facility was always clean, accessible when I needed it, and my things stayed safe for well over a year. The staff was also very friendly and made wrapping up my time there a breeze.
Verified User
•
Dec 29, 2025
1.0/5
1.0/5
Rude lady at the desk
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
So many reasons where do I start? The elevator was broken, your staff treated me badly, I had to come to austin and move my stuff in order to stop paying $375 a month. Basically I can’t stand your company after my experience
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
I paid online for my transaction, but made an appointment with staff to meet and show me my unit. The gentleman was patient, went to get me a dolly and explained everything to me and was kind. Thanks for having a good employee and a super clean storage.
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Super fri3ndky and helpful staff and very clean units. Would highly recommend this location.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
Pros: Convenient, clean, secure, helpful staff.Cons: Rate increases every 6 months like clockwork, some hallway lights are out and management will only allow 2 bulbs replaced per month (so I was told) so I had to move units to be able to see in my unit.
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Great experience! Location and staff were great! My items were safely stored for 2 years! Thanks!