Overcharging for the units & the $8.00 convenience fee. No issues otherwise.
Verified User
•
Dec 12, 2025
3.0/5
3.0/5
The service was great. All of your employees have been a great help.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Always great customer service from Jessica, Jose and Angela.Facility is kept clean, safe and in excellent condition!I have had experience with many other facilities and CubeSmart is by far the best I have entrusted my possessions.
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
Overcharged. We paid a certain amount, realized we needed different unit so I called and asked if they could use what we paid for the first unit (it was never used I called same day) towards a new one and she said yes but we still had paid over 100+ with no proof that the payment we made was put towards the new unit. Overpriced for such a small unit.
Verified User
•
Nov 28, 2025
1.0/5
1.0/5
Non comments!!!
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Staff were very professional and helpful if a need arose
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
always feel comforable.
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
Because you asked
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Great staff. Helpful, empathetic. Especially Jose and Jessica. Top notch. Jose made the rounds and called me and told me my unit was actually unlocked. I didn’t realize that the latch wasn’t slid in. He is very kind.
Overcharging for the units & the $8.00 convenience fee. No issues otherwise.
Verified User
•
Dec 12, 2025
3.0/5
3.0/5
The service was great. All of your employees have been a great help.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Always great customer service from Jessica, Jose and Angela.Facility is kept clean, safe and in excellent condition!I have had experience with many other facilities and CubeSmart is by far the best I have entrusted my possessions.
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
Overcharged. We paid a certain amount, realized we needed different unit so I called and asked if they could use what we paid for the first unit (it was never used I called same day) towards a new one and she said yes but we still had paid over 100+ with no proof that the payment we made was put towards the new unit. Overpriced for such a small unit.
Verified User
•
Nov 28, 2025
1.0/5
1.0/5
Non comments!!!
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Staff were very professional and helpful if a need arose
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
always feel comforable.
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
Because you asked
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Great staff. Helpful, empathetic. Especially Jose and Jessica. Top notch. Jose made the rounds and called me and told me my unit was actually unlocked. I didn’t realize that the latch wasn’t slid in. He is very kind.