Tried to get a unit for myself as a normal customer, the supervisor who was there was unprofessional, he was telling the guy on the desk not to give me any discount cuz im a bider , no sense actually, its not my first time renting a unit after wining an online auction, I even told him, so a friend of me can rent a unit on his name, he said no because you are a bider, means no one of my family or friends can rent a unite because im a bider, it just doesn't make sense, and it was my first time having this bad situation.
Verified User
•
May 19, 2026
3.0/5
3.0/5
Expensive
Verified User
•
Apr 28, 2026
2.0/5
2.0/5
My unit was broken into twice. People are fine. It’s just the area where this Cube Smart was located.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
I never had no doubt my things were safe
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Clean polite employees polite employees
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Great customer service punctual always called to make sure that my stuff was going to be OK once I got it out. There were no issues with my belongings being there.
Verified User
•
Mar 10, 2026
1.0/5
1.0/5
Completely incompetent, rude, and unhelpful staff. I have filed complaints with the Texas Attorney General and BBB.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Loved everything about cube smart, property management was always so amazing to me.
Verified User
•
Mar 3, 2026
2.0/5
2.0/5
Unsure about security access so far. Doors are all unlocked and I was told that the gate opens simply by driving up as close to the gate as possible. A cart was also not easily located and aren’t supplied in each building.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I had no problem. Everything went well, from starting to finished.
Tried to get a unit for myself as a normal customer, the supervisor who was there was unprofessional, he was telling the guy on the desk not to give me any discount cuz im a bider , no sense actually, its not my first time renting a unit after wining an online auction, I even told him, so a friend of me can rent a unit on his name, he said no because you are a bider, means no one of my family or friends can rent a unite because im a bider, it just doesn't make sense, and it was my first time having this bad situation.
Verified User
•
May 19, 2026
3.0/5
3.0/5
Expensive
Verified User
•
Apr 28, 2026
2.0/5
2.0/5
My unit was broken into twice. People are fine. It’s just the area where this Cube Smart was located.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
I never had no doubt my things were safe
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Clean polite employees polite employees
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Great customer service punctual always called to make sure that my stuff was going to be OK once I got it out. There were no issues with my belongings being there.
Verified User
•
Mar 10, 2026
1.0/5
1.0/5
Completely incompetent, rude, and unhelpful staff. I have filed complaints with the Texas Attorney General and BBB.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Loved everything about cube smart, property management was always so amazing to me.
Verified User
•
Mar 3, 2026
2.0/5
2.0/5
Unsure about security access so far. Doors are all unlocked and I was told that the gate opens simply by driving up as close to the gate as possible. A cart was also not easily located and aren’t supplied in each building.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I had no problem. Everything went well, from starting to finished.