Great customer service punctual always called to make sure that my stuff was going to be OK once I got it out. There were no issues with my belongings being there.
Verified User
•
Mar 10, 2026
1.0/5
1.0/5
Completely incompetent, rude, and unhelpful staff. I have filed complaints with the Texas Attorney General and BBB.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Loved everything about cube smart, property management was always so amazing to me.
Verified User
•
Mar 3, 2026
2.0/5
2.0/5
Unsure about security access so far. Doors are all unlocked and I was told that the gate opens simply by driving up as close to the gate as possible. A cart was also not easily located and aren’t supplied in each building.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I had no problem. Everything went well, from starting to finished.
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
The manager was very nice and helpful.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
So far, it has been super easy. Staff is helpful and the whole process has gone very smoothly.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
They are good value. They have a good system.
Verified User
•
Feb 5, 2026
1.0/5
1.0/5
Your staff is great but you raise prices on existing customer. I was told that is the market rate adjusting which is not true because you advertise the units for cheaper. This means that if you have to advertise a cheaper rate to get people in that the true market rate is that.
Great customer service punctual always called to make sure that my stuff was going to be OK once I got it out. There were no issues with my belongings being there.
Verified User
•
Mar 10, 2026
1.0/5
1.0/5
Completely incompetent, rude, and unhelpful staff. I have filed complaints with the Texas Attorney General and BBB.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Loved everything about cube smart, property management was always so amazing to me.
Verified User
•
Mar 3, 2026
2.0/5
2.0/5
Unsure about security access so far. Doors are all unlocked and I was told that the gate opens simply by driving up as close to the gate as possible. A cart was also not easily located and aren’t supplied in each building.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I had no problem. Everything went well, from starting to finished.
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
The manager was very nice and helpful.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
So far, it has been super easy. Staff is helpful and the whole process has gone very smoothly.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
They are good value. They have a good system.
Verified User
•
Feb 5, 2026
1.0/5
1.0/5
Your staff is great but you raise prices on existing customer. I was told that is the market rate adjusting which is not true because you advertise the units for cheaper. This means that if you have to advertise a cheaper rate to get people in that the true market rate is that.