The staff was extremely helpful. i reserved a space and then had to cancel a few days later.They refunded my first months rent exculding a small administration fee which is completely fair, since they were not able to rent this particular space while i had it reserved. They answer their phone in the Austin location on East Riverside and are extremely helpful. i would recommend them to anyone looking in that area to give them a call.

Clean and lots of space

There is a major rodent issue. The property manager tried to help, but after 2 months, the problem was not resolved.

Very flexible when reserving a unit. It was held for me past the time they gave me. i was able to complete the rental agreement online which made it easy. The persons who spoke with were gracious and quick to respond.

Great customer service

Very cool staff never had disrespect always well manners 👍

The unit was fine but I didn’t have access to the cart storage area, which was especially inconvenient because the nearest elevator was out of order for several weeks.

Excellent service

The people at the CubeSmart location are great. The issue was someone came and stole all of my items out of my unit. I wasn’t notified or anything until I personally came to the unit for some items.

No one answered the phone, customer service was lacking (hard to get a hold of, unhelpful when you did), no one seemed to want to help