From the first day i stored my things at cubesmart, it was a disaster. Let's start with pricing. The introductory pricing is competitive with other climate controlled units but it doesnt last long. The price increased A LOT. Does the service you get justify the price? Absolutely not. No matter the time of year, the building was always hot. Multiple times, there was no one in the office to tend to on-site needs. There was never a cart available when needed. The door accessing the side of the building my unit was on has been locked in the past with no explanation. That isn't just an inconvenience, but a safety hazard. I haven't been happy as a customer because I didnt feel valued as one.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Clean, friendly, staff was very helpful
Verified User
•
Dec 29, 2025
5.0/5
5.0/5
The facility is very clean. The staff is very pleasant and helpful. Convenient location.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Everything was great. I didn’t have any problems.
Verified User
•
Dec 8, 2025
1.0/5
1.0/5
Never any moving carts available in this location.
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Everyone is very easy to work with.
Verified User
•
Dec 7, 2025
4.0/5
4.0/5
Hard to find carts. Staff is super accommodating!
Verified User
•
Nov 30, 2025
1.0/5
1.0/5
The rate increases are out of control. I rented a 5X10 unit for under $100/month and now they want $166/month. No way! I can move elsewhere for under $50.The units and infostructure are definitely nice and clean.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Moved into another unit within Cubesmart
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Storage facility clean and management was great. Very easy to stop autopay once wemoved our items out. Customer service great
From the first day i stored my things at cubesmart, it was a disaster. Let's start with pricing. The introductory pricing is competitive with other climate controlled units but it doesnt last long. The price increased A LOT. Does the service you get justify the price? Absolutely not. No matter the time of year, the building was always hot. Multiple times, there was no one in the office to tend to on-site needs. There was never a cart available when needed. The door accessing the side of the building my unit was on has been locked in the past with no explanation. That isn't just an inconvenience, but a safety hazard. I haven't been happy as a customer because I didnt feel valued as one.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Clean, friendly, staff was very helpful
Verified User
•
Dec 29, 2025
5.0/5
5.0/5
The facility is very clean. The staff is very pleasant and helpful. Convenient location.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Everything was great. I didn’t have any problems.
Verified User
•
Dec 8, 2025
1.0/5
1.0/5
Never any moving carts available in this location.
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Everyone is very easy to work with.
Verified User
•
Dec 7, 2025
4.0/5
4.0/5
Hard to find carts. Staff is super accommodating!
Verified User
•
Nov 30, 2025
1.0/5
1.0/5
The rate increases are out of control. I rented a 5X10 unit for under $100/month and now they want $166/month. No way! I can move elsewhere for under $50.The units and infostructure are definitely nice and clean.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Moved into another unit within Cubesmart
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Storage facility clean and management was great. Very easy to stop autopay once wemoved our items out. Customer service great