Overall, Cubesmart is great. The increase in rent every 6 months is what keeps me from rating a 10.
Verified User
•
Jul 16, 2026
1.0/5
1.0/5
The charges were way too high! It started out decent, but three years in and I went from about $70 to $250 for a tiny unit. That’s an exorbitant increase. I often saw mice and critters and during the summers it is NOT climate controlled. Thank God I had already moved a lot of stuff out ahead of the heat wave or I would’ve come back to melted belongings.
Verified User
•
Jul 10, 2026
5.0/5
5.0/5
I love the unit , it was reasonable price and good size. And I will rent it again if I needed it, so thank you for renting it to me
Verified User
•
Jul 3, 2026
5.0/5
5.0/5
Customer service is outstanding
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
Clean floors, friendly service. Quick sign up and closing process
Verified User
•
Jun 23, 2026
2.0/5
2.0/5
No real issues with Cube Smart, just the prices.
Verified User
•
Jun 21, 2026
1.0/5
1.0/5
Dirty. Always broken elevators. The people in the office were never helpful. They always told me to call corporate the rates went up without any notice.
Verified User
•
Jun 10, 2026
1.0/5
1.0/5
You raised my rent so often and so much I couldn't afford it anymore. I also asked for a new lock when I moved in and never received it.
Verified User
•
Jun 6, 2026
5.0/5
5.0/5
I have used cube smart for about 4yrs and I had no problem at all! Great service! Great prices! Overall satisfied
Verified User
•
Jun 5, 2026
4.0/5
4.0/5
Great customer service w store manager Naim when signing up for rental unit: professional, courteous and knowledgeable.
Overall, Cubesmart is great. The increase in rent every 6 months is what keeps me from rating a 10.
Verified User
•
Jul 16, 2026
1.0/5
1.0/5
The charges were way too high! It started out decent, but three years in and I went from about $70 to $250 for a tiny unit. That’s an exorbitant increase. I often saw mice and critters and during the summers it is NOT climate controlled. Thank God I had already moved a lot of stuff out ahead of the heat wave or I would’ve come back to melted belongings.
Verified User
•
Jul 10, 2026
5.0/5
5.0/5
I love the unit , it was reasonable price and good size. And I will rent it again if I needed it, so thank you for renting it to me
Verified User
•
Jul 3, 2026
5.0/5
5.0/5
Customer service is outstanding
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
Clean floors, friendly service. Quick sign up and closing process
Verified User
•
Jun 23, 2026
2.0/5
2.0/5
No real issues with Cube Smart, just the prices.
Verified User
•
Jun 21, 2026
1.0/5
1.0/5
Dirty. Always broken elevators. The people in the office were never helpful. They always told me to call corporate the rates went up without any notice.
Verified User
•
Jun 10, 2026
1.0/5
1.0/5
You raised my rent so often and so much I couldn't afford it anymore. I also asked for a new lock when I moved in and never received it.
Verified User
•
Jun 6, 2026
5.0/5
5.0/5
I have used cube smart for about 4yrs and I had no problem at all! Great service! Great prices! Overall satisfied
Verified User
•
Jun 5, 2026
4.0/5
4.0/5
Great customer service w store manager Naim when signing up for rental unit: professional, courteous and knowledgeable.