Help us with figuring out everything with my uni very helpful
Verified User
•
Apr 20, 2026
3.0/5
3.0/5
Very friendly staff. A shout out to Na'cole. Didn't care for the insurance surcharge which is a big ripoff. Everything else great.
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
The Bayonne Store Manager Mr. Naim is very knowledgeable and have excellent customer service skills.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
Very clean and organized
Verified User
•
Apr 8, 2026
2.0/5
2.0/5
Elevators are often not working. During my move, both elevator banks were out of order for several days. This caused significant delay in my move and additional cost of having to rent another storage unit with a competitor and lost money on U-Haul truck rental. Very inconvenient and a huge safety issue! When I asked for compensation for the additional expenses I incurred due to your elevators being out of service, I received no response or acknowledgment. Being a customer for 5 plus years, I did not appreciate being ignored.
Verified User
•
Apr 5, 2026
3.0/5
3.0/5
Excellent Customer Service at Bayonne Location.NaimAniyahNa’coleUnit Prices increase dramatically Higher every few months.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
Great customer service!
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
The prices are astronomicsl
Verified User
•
Mar 28, 2026
1.0/5
1.0/5
Your pricing structure on units could only be called one word, a scam. You entice people to come in at a reasonable rate, and then every 6 months increase their rent by 20% or more. The unit lease does not even out line how much the rent increases will be. This was an awful experience.
Help us with figuring out everything with my uni very helpful
Verified User
•
Apr 20, 2026
3.0/5
3.0/5
Very friendly staff. A shout out to Na'cole. Didn't care for the insurance surcharge which is a big ripoff. Everything else great.
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
The Bayonne Store Manager Mr. Naim is very knowledgeable and have excellent customer service skills.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
Very clean and organized
Verified User
•
Apr 8, 2026
2.0/5
2.0/5
Elevators are often not working. During my move, both elevator banks were out of order for several days. This caused significant delay in my move and additional cost of having to rent another storage unit with a competitor and lost money on U-Haul truck rental. Very inconvenient and a huge safety issue! When I asked for compensation for the additional expenses I incurred due to your elevators being out of service, I received no response or acknowledgment. Being a customer for 5 plus years, I did not appreciate being ignored.
Verified User
•
Apr 5, 2026
3.0/5
3.0/5
Excellent Customer Service at Bayonne Location.NaimAniyahNa’coleUnit Prices increase dramatically Higher every few months.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
Great customer service!
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
The prices are astronomicsl
Verified User
•
Mar 28, 2026
1.0/5
1.0/5
Your pricing structure on units could only be called one word, a scam. You entice people to come in at a reasonable rate, and then every 6 months increase their rent by 20% or more. The unit lease does not even out line how much the rent increases will be. This was an awful experience.