Close to my house, friendly employees, safe & clean area
Verified User
•
Oct 17, 2025
5.0/5
5.0/5
The managers are very helpful and nice. The facility is well lit and well maintained. I wouldn't have moved from this storage unit if I wasn't moving so far from it. Unfortunately, my goal is to rid myself of a storage unit entirely and driving so far doesn't help me reach that goal.
Verified User
•
Oct 16, 2025
5.0/5
5.0/5
Always courteous & helpful.
Verified User
•
Oct 13, 2025
3.0/5
3.0/5
My experience having a storage unit there was great. I personally didn’t experience any problems with my belongings there and when the ac went out, the manager called me right away to notify me. When I got all my personal items out to move, everything was in great condition. The only reason I did an 8 is because the rent kept increasing, however, nothing changed. I didn’t get a bigger unit nor was the temperature lowered during the hotter months in south Texas to ensure inside the units remained cool.
Verified User
•
Oct 8, 2025
4.0/5
4.0/5
Very friendly personnel.
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
The man I spoke to at the old River winfree location was so patient, nice, and helpful!!
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Courteous and informative on products and services.
Verified User
•
Sep 26, 2025
1.0/5
1.0/5
Horrible customer service particularly the female manager named Daniele. She needs to be retrained. Always had a chip in her shoulder. Had to move because the store wouldn’t fix air conditioning for over a month.
Close to my house, friendly employees, safe & clean area
Verified User
•
Oct 17, 2025
5.0/5
5.0/5
The managers are very helpful and nice. The facility is well lit and well maintained. I wouldn't have moved from this storage unit if I wasn't moving so far from it. Unfortunately, my goal is to rid myself of a storage unit entirely and driving so far doesn't help me reach that goal.
Verified User
•
Oct 16, 2025
5.0/5
5.0/5
Always courteous & helpful.
Verified User
•
Oct 13, 2025
3.0/5
3.0/5
My experience having a storage unit there was great. I personally didn’t experience any problems with my belongings there and when the ac went out, the manager called me right away to notify me. When I got all my personal items out to move, everything was in great condition. The only reason I did an 8 is because the rent kept increasing, however, nothing changed. I didn’t get a bigger unit nor was the temperature lowered during the hotter months in south Texas to ensure inside the units remained cool.
Verified User
•
Oct 8, 2025
4.0/5
4.0/5
Very friendly personnel.
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
The man I spoke to at the old River winfree location was so patient, nice, and helpful!!
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Courteous and informative on products and services.
Verified User
•
Sep 26, 2025
1.0/5
1.0/5
Horrible customer service particularly the female manager named Daniele. She needs to be retrained. Always had a chip in her shoulder. Had to move because the store wouldn’t fix air conditioning for over a month.