We moved out the first day of the next month. I asked for a little flexibility and was denied. So I paid for an entire month for one day. This is not good customer service and a poor policy!
Verified User
•
Nov 30, 2025
2.0/5
2.0/5
Been customer for many years and in recent years every couple months I would get a post card informing me of increases
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Good service clean
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
In our experience so far, CubeSmart has found the correct formula of balancing online technology and in-person customer service.A special Thank You to the managers that helped us—Cavin, Shana and Tia.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Very good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Personnel in my franchise are extremely polite, patient and helpful
Verified User
•
Nov 2, 2025
4.0/5
4.0/5
Pleasant Transaction. Safe location.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Friendly staff and ease of navigation. Convenient and well kept facilities.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Check in was great and the women that helped me were wonderful. The place is clean and well lit and the location is very convenient for me.
Verified User
•
Oct 13, 2025
1.0/5
1.0/5
Very expensive, Mouse droppings everywhere and roaches in my unit and I had NO food items of any kind. There were people who seem to be living in small units. I saw one guy came in and washed his face and underarms and even put on cologne and had a microwave all set up to heat his food. Very unnerving, felt like I was not safe.I will say the staff were excellent very helpful and polite.
We moved out the first day of the next month. I asked for a little flexibility and was denied. So I paid for an entire month for one day. This is not good customer service and a poor policy!
Verified User
•
Nov 30, 2025
2.0/5
2.0/5
Been customer for many years and in recent years every couple months I would get a post card informing me of increases
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Good service clean
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
In our experience so far, CubeSmart has found the correct formula of balancing online technology and in-person customer service.A special Thank You to the managers that helped us—Cavin, Shana and Tia.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Very good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Personnel in my franchise are extremely polite, patient and helpful
Verified User
•
Nov 2, 2025
4.0/5
4.0/5
Pleasant Transaction. Safe location.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Friendly staff and ease of navigation. Convenient and well kept facilities.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Check in was great and the women that helped me were wonderful. The place is clean and well lit and the location is very convenient for me.
Verified User
•
Oct 13, 2025
1.0/5
1.0/5
Very expensive, Mouse droppings everywhere and roaches in my unit and I had NO food items of any kind. There were people who seem to be living in small units. I saw one guy came in and washed his face and underarms and even put on cologne and had a microwave all set up to heat his food. Very unnerving, felt like I was not safe.I will say the staff were excellent very helpful and polite.