We moved out the first day of the next month. I asked for a little flexibility and was denied. So I paid for an entire month for one day. This is not good customer service and a poor policy!
Verified User
•
Nov 30, 2025
2.0/5
2.0/5
Been customer for many years and in recent years every couple months I would get a post card informing me of increases
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Good service clean
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
In our experience so far, CubeSmart has found the correct formula of balancing online technology and in-person customer service.A special Thank You to the managers that helped us—Cavin, Shana and Tia.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Very good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Personnel in my franchise are extremely polite, patient and helpful
Verified User
•
Nov 2, 2025
4.0/5
4.0/5
Pleasant Transaction. Safe location.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Friendly staff and ease of navigation. Convenient and well kept facilities.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Check in was great and the women that helped me were wonderful. The place is clean and well lit and the location is very convenient for me.
We moved out the first day of the next month. I asked for a little flexibility and was denied. So I paid for an entire month for one day. This is not good customer service and a poor policy!
Verified User
•
Nov 30, 2025
2.0/5
2.0/5
Been customer for many years and in recent years every couple months I would get a post card informing me of increases
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Good service clean
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
In our experience so far, CubeSmart has found the correct formula of balancing online technology and in-person customer service.A special Thank You to the managers that helped us—Cavin, Shana and Tia.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Very good.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
Personnel in my franchise are extremely polite, patient and helpful
Verified User
•
Nov 2, 2025
4.0/5
4.0/5
Pleasant Transaction. Safe location.
Verified User
•
Oct 28, 2025
5.0/5
5.0/5
Friendly staff and ease of navigation. Convenient and well kept facilities.
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Check in was great and the women that helped me were wonderful. The place is clean and well lit and the location is very convenient for me.