As mentioned in my review a while back, I feel that the pricing practices with CubeSmart are predatory as they lure people in with one month free only to raise their rate shortly thereafter to a much higher rate (roughly 50% in my case). When you complain they’ll say the rates are still better than the street advertised rates. You can either accept it or move out. If you have a lot of things stored, that’s not easily done, which they know.

Good service and good communication

The storage was clean, well maintained, and the staff was very accommodating. I moved out the day after my last payment and they refunded most of the payment. Thank you Kent Jones.

Clean, easy access, and a lock is provided. Space is also pretty large which I enjoy.

Renting procedure was very easy. The price was affordable. Customer service was outstanding.

Security cameras down and inflation of prices.

Great customer service

Ease of renting the unit

Convenient and young man in the office was so nice and helpful.

In just over a year, the monthly cost went from$125, then to $155, now it’s $198. That was when we decided to close our account.