Storage facility and staff are great.Long term rental is too expensive—rates became outrageous.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Very pleasant to deal with.
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
It's kind of high. The unit I had was on a slope. And the rent went up within the first year. It eventually went up to $200 a month. Which is way too high compared to other storage places. And I could not pay online once I was so far late
Verified User
•
Nov 19, 2025
1.0/5
1.0/5
Not a full refund if you dont even use the storage unit
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Customer service
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
Price. I can secure a 10'X10' unit online, today, on this very property, for less than $55/mo. I entered into my contract many years ago at a similar rate. In 2018 I was already paying $136/mo and in 2025 I'm paying $279/mo. My bad for procrastinating on hiring an outfit to help me relocate to another facility years ago, but I can't tell you how insulting it is for you to take advantage of loyal patrons this way. I can't explain how infuriating, after YEARS of taking my timely payments, you had the audacity to charge me a $37 late fee for being a week past due. If I weren't opposed to investing my time and incurring legal fees, I would question the legality of your tactics.I give 1 star because of the staff in the Belmont office. They were always kind while operating within the parameters allowed them.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
I was very impressed and satisfied with the care and attention given to me by Brandon.
Storage facility and staff are great.Long term rental is too expensive—rates became outrageous.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Very pleasant to deal with.
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
It's kind of high. The unit I had was on a slope. And the rent went up within the first year. It eventually went up to $200 a month. Which is way too high compared to other storage places. And I could not pay online once I was so far late
Verified User
•
Nov 19, 2025
1.0/5
1.0/5
Not a full refund if you dont even use the storage unit
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Customer service
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
Price. I can secure a 10'X10' unit online, today, on this very property, for less than $55/mo. I entered into my contract many years ago at a similar rate. In 2018 I was already paying $136/mo and in 2025 I'm paying $279/mo. My bad for procrastinating on hiring an outfit to help me relocate to another facility years ago, but I can't tell you how insulting it is for you to take advantage of loyal patrons this way. I can't explain how infuriating, after YEARS of taking my timely payments, you had the audacity to charge me a $37 late fee for being a week past due. If I weren't opposed to investing my time and incurring legal fees, I would question the legality of your tactics.I give 1 star because of the staff in the Belmont office. They were always kind while operating within the parameters allowed them.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
I was very impressed and satisfied with the care and attention given to me by Brandon.