I chose to terminate my lease and vacate the unit because the recent price increase felt arbitrary and unjustified. The adjustment came across as a revenue tactic rather than a transparent, value-based change. It created a lack of trust and gave the impression that long-term customers were being leveraged to offset vacant units. That experience ultimately led me to move my business elsewhere.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Move storage closer to my home, Sebastopol CA.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
The facility and Kevin made it easy.
Verified User
•
Feb 3, 2026
2.0/5
2.0/5
The main reason is the constant price increases. My monthly rate increased $200.00 over a 5 year period. This last price hike was $69.00 which is pretty ridiculous.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Excellent customer service at Benicia facility.
Verified User
•
Jan 29, 2026
2.0/5
2.0/5
Both units do not have any lights for nighttime.
Verified User
•
Jan 27, 2026
5.0/5
5.0/5
Staff was great. Helped me find the perfect spot to accommodate my rv. Ease of getting in and out
Verified User
•
Jan 25, 2026
3.0/5
3.0/5
Cubesmart has a great customer service. However, the price keeps raising up every year.
Verified User
•
Jan 22, 2026
2.0/5
2.0/5
The 10% escalation every year of my RV rental space (affordability), and lack of security cameras.
I chose to terminate my lease and vacate the unit because the recent price increase felt arbitrary and unjustified. The adjustment came across as a revenue tactic rather than a transparent, value-based change. It created a lack of trust and gave the impression that long-term customers were being leveraged to offset vacant units. That experience ultimately led me to move my business elsewhere.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Move storage closer to my home, Sebastopol CA.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
The facility and Kevin made it easy.
Verified User
•
Feb 3, 2026
2.0/5
2.0/5
The main reason is the constant price increases. My monthly rate increased $200.00 over a 5 year period. This last price hike was $69.00 which is pretty ridiculous.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Excellent customer service at Benicia facility.
Verified User
•
Jan 29, 2026
2.0/5
2.0/5
Both units do not have any lights for nighttime.
Verified User
•
Jan 27, 2026
5.0/5
5.0/5
Staff was great. Helped me find the perfect spot to accommodate my rv. Ease of getting in and out
Verified User
•
Jan 25, 2026
3.0/5
3.0/5
Cubesmart has a great customer service. However, the price keeps raising up every year.
Verified User
•
Jan 22, 2026
2.0/5
2.0/5
The 10% escalation every year of my RV rental space (affordability), and lack of security cameras.