Price increase that were not reasonable

Good customer service

Easy sign up, clean and well lit facility.

Obnoxious, overly corporate and customer unfriendly manager. Constant comedy of errors (sold me a lock then had to cut it, sold me another then failed to lock the unit for 2 months and mailed me the wrong key. I had a local person lock it for me and send the correct key, now my 3rd lock purchase). 2. Traveling w out web or email access, called to confirm code. Mgr Would not help me access, couldn’t just clue me to the code hint NOTE: room # plus last 4 of phone…oh the magical secure fortress!! I loaded out yesterday and closed the acct w a smile. Happy thanksgiving to myself!

Good service and clean property

Management at Bethpage location were good, very helpful and knowledgeable. However, the increase in rent every few months seems excessive and made it unaffordable.

I was able to get a new unit transferred to me and it relatively pain less

I feel safe . Clean facility

Facility was clean and always easy to access.

Nice establishment, prices and employees. They are very helpful.