Great service. Rep onsite was awesome.

I didn't even use the unit cause it smelled like mold and obviously had water issues and you had to go to the entrance to get out which you had to walk through gate put code in and run back to car hurry up and get through

Fast, Easy, Secure, Friendly Staff.

Poor customer service

Everyone was nice and helpful when I had a problem

Insurance is over-priced and, most likely, useless. I strongly doubt that I will ever need to file a claim. If I were to file a claim, I am certain that it would be denied because I cannot prove the value of the items that I stored.

Locked my 6days before it was due. And wen I asked why. They said because they couldn't get in contact with me. I filmed the whole conversation

I would recommend CubeSmart but with the caveat that monthly rent may be expensive. I was finishing sweeping the floor at about 6:01 p.m. on the date I moved out which was the day before my next month's rent was due. Your representative on due at that time was leaving and saw that my movers were still there yet he wasn't courteous enough to see whether we were finished or even inquire how near finished we were. I think it's unfair not to have a grace period equal the time you close your office to the time you close your customers access to the storage unit. You charged a prorated fee for the first day of the next rental period. You certainly couldn't have rented the unit to a new customer between 6:00p.m. and the next morning. I'm sure you want to make a profit, but your rental fee increased too frequently for me.

The people were friendly, it was clean, close to my house, and a great price for the big unit I had.

To exist out does not work, 😭