Everyone has been amazingly helpful, the unit is immaculate, the location is perfect for me, and we are truly happy with the facility!

Good clean facility. Very helpful in getting it set up at the beginning.

I give a 7 because the people was nice.

its easy to use. easy to enter. units are clean. did not like the raising rates for no reason.

I am discontinuing my service due to the ongoing lack of affordability, lack of flexibility, and poor customer service at the specific facility I rented from. Over time, fees continued to increase without proper notice, and I was charged for a month in which I did not use the unit and was not refunded.I also requested a callback regarding these concerns last week and never received a response. The lack of communication and accountability has been disappointing and unprofessional.At this point, the experience reflects a business model that appears more focused on collecting fees than providing quality service or maintaining customer relationships. I have since found another storage facility with significantly better customer service and professionalism. Frankly, I would rather pay more for a company that values its customers and operates with transparency and responsiveness.

I would have continued to rent from you if you hadn’t raised the rent, and by a substantial amount. This smacks of opportunism, and a company which is taking advantage of people who may not have any other options. I doubt there was any reason for the price increase other than corporate greed, and with consumers facing substantial price increases for gas, food, utilities, etc, it was awful timing, and a “screw you” attitude.

Excellent customer service and great communication

Never open

Year over year fee increases were excessive

My reason is due to Kat, she was helpful amd personable!