I was disappointed to find a pillar and a water pipe inside the storage space. I'd be paying for part of the room that I couldn't use because of the lost space.
Verified User
•
May 15, 2026
2.0/5
2.0/5
There was no one on site on Wednesday when we mixed stuff in and had an issue.We loaded up one of your carts with a fridge and some other things only to have it tip over and everything fell off! There were only 3 wheels on the cart!!!
Verified User
•
May 13, 2026
5.0/5
5.0/5
VERY HELPFUL AT THIS LOCATION.
Verified User
•
May 9, 2026
5.0/5
5.0/5
Everything was perfect
Verified User
•
May 8, 2026
4.0/5
4.0/5
I don’t know how others feel about CubeSmart
Verified User
•
May 2, 2026
5.0/5
5.0/5
Good service
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Very knowledgeable and helpful!
Verified User
•
Mar 31, 2026
1.0/5
1.0/5
I rented both of my units on Thursday, March 26, 2026. I have some issues and have requested multiple call backs from the district manager but have yet to receive a call back. There is also no employee working at the Bloomfield CT location which I rented from and customer service has not been helpful either in addressing any if my questions or concerns.This has been a horrible experience and the lack of attention to customer service is really awful. There is no one to speak to at any time and no one returns calls.
Verified User
•
Mar 8, 2026
3.0/5
3.0/5
I like the facility but it has some leakage problems. I also think k it’s a little pricey.
I was disappointed to find a pillar and a water pipe inside the storage space. I'd be paying for part of the room that I couldn't use because of the lost space.
Verified User
•
May 15, 2026
2.0/5
2.0/5
There was no one on site on Wednesday when we mixed stuff in and had an issue.We loaded up one of your carts with a fridge and some other things only to have it tip over and everything fell off! There were only 3 wheels on the cart!!!
Verified User
•
May 13, 2026
5.0/5
5.0/5
VERY HELPFUL AT THIS LOCATION.
Verified User
•
May 9, 2026
5.0/5
5.0/5
Everything was perfect
Verified User
•
May 8, 2026
4.0/5
4.0/5
I don’t know how others feel about CubeSmart
Verified User
•
May 2, 2026
5.0/5
5.0/5
Good service
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Very knowledgeable and helpful!
Verified User
•
Mar 31, 2026
1.0/5
1.0/5
I rented both of my units on Thursday, March 26, 2026. I have some issues and have requested multiple call backs from the district manager but have yet to receive a call back. There is also no employee working at the Bloomfield CT location which I rented from and customer service has not been helpful either in addressing any if my questions or concerns.This has been a horrible experience and the lack of attention to customer service is really awful. There is no one to speak to at any time and no one returns calls.
Verified User
•
Mar 8, 2026
3.0/5
3.0/5
I like the facility but it has some leakage problems. I also think k it’s a little pricey.