I've been a customer for many years, during which my rent has constantly increased, to the point that I was paying 3 times the walk-in rate for an identical unit. I tried several times to lower the rate through discussions with your managers, but all I ever accomplished was holding off an increase for a while. I believe that this is your business model, where loyal, long-term customers are treated to a "take it or move" edict. Well, I moved - to another company -, even through it was a hardship for me and my family. My score reflects my opinion, and that of my extended family, of your company and operation.

Exceptional customer service and great app to access your facility.

Marie was very helpful in showing me different units. She wasn't pushy and took her time.

They handled everything great

Maria and Michael were very good to work with. They are bothers helpful, courteous and understanding. Maria helped to make my move out personable and easier to deal with.

Good customer service

My circumstances took a total change immediately after renting. I’m extremely grateful that the GM allowed me to cancel. Due to the understanding of my personal situation, I would definitely use cube smart if ever needed.

The people are nice it is clean. The price is too high.

The free month and 40% off rate were great. Unit is clean and cannot wait to fill it! Very close to where I am staying right now.

Marie’s customer service and the ease of getting in and out of the facility