The facility managers were very nice and welcoming. The storage unit itself was very clean and overall well maintained. Best of all it was at a very affordable price even with all these great qualities.
Verified User
•
Apr 17, 2026
2.0/5
2.0/5
Dissapointed that the price increased soon after moving in and was due to increase again. When trying to downsize, it wasn’t worth it. Aggravated that one or both elevators were out of order several times. The entrance gate was left open overnight for several weeks. Bathroom was often not maintained.
The facility is clean and accessible and the manager, Cheyenne, was beyond pleasant and accommodating
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
The constant increases in fees the accidental close out of my unit by a employee upset me greatly had to restart like a new customer to get it fixed which increased me so not fair to me when the employee messed up !
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
I just moved to the Allentown area. I randomly chose CubeSmart to store our overflow till we got things settled. I’m so glad I did. Easy access, no hassle, climate controlled. It was a great choice. I highly recommend this facility.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Everyone that we had contact with had been very pleasant and helpful.
The facility managers were very nice and welcoming. The storage unit itself was very clean and overall well maintained. Best of all it was at a very affordable price even with all these great qualities.
Verified User
•
Apr 17, 2026
2.0/5
2.0/5
Dissapointed that the price increased soon after moving in and was due to increase again. When trying to downsize, it wasn’t worth it. Aggravated that one or both elevators were out of order several times. The entrance gate was left open overnight for several weeks. Bathroom was often not maintained.
The facility is clean and accessible and the manager, Cheyenne, was beyond pleasant and accommodating
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
The constant increases in fees the accidental close out of my unit by a employee upset me greatly had to restart like a new customer to get it fixed which increased me so not fair to me when the employee messed up !
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
I just moved to the Allentown area. I randomly chose CubeSmart to store our overflow till we got things settled. I’m so glad I did. Easy access, no hassle, climate controlled. It was a great choice. I highly recommend this facility.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Everyone that we had contact with had been very pleasant and helpful.