Rental rate increase frequently

Big problem with lack of carts. Only available about 25% of the time. Big issue.

The facility I used was not only clean and affordable, but the staff were so friendly and cooperative.

The CubeSmart has issues. Was difficult to register and has prevented login several times.

Staff was always helpful and friendly

Very nice professional employees and clean facilities

Great units, clean, also staff is spectacular

The unit is very clean/secure

Although not the most inexpensive I am giving a 9 because I experienced having to move out of the one because of being inconvenienced. The lock was getting jammed so the attendant realized I had to move to a different unit. He was very polite and took his time helping me. Even offered me the dust pan which I had swept out the unit.

The primary reason for my high rating is the excellent service we received from the manager. She was detailed, patient, and thorough in explaining the services and contract, which made the entire process smooth and stress-free. The only reason I didn’t give a perfect 10 was the restroom cleanliness—it was noticeably below expectations and detracted from an otherwise great experience.